Legal

    Terms of Service

    TERMS OF SERVICE
    The Dorian Nocturne
    Last updated: [August 2026]
    These Terms of Service govern your use of The Dorian Nocturne website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms of Service.
    Please read these terms carefully before using our website or purchasing our products.
    1. ABOUT OUR STORE
    The Dorian Nocturne operates an online store offering premium nightwear and related products.
    Throughout these Terms, "The Dorian Nocturne," "we," "us" and "our" refer to The Dorian Nocturne.
    "Customer," "you" and "your" refer to the person accessing our website or purchasing our products.
    2. ELIGIBILITY
    By using our website or placing an order, you confirm that:
    You are legally capable of entering into a binding agreement under the laws applicable to you.
    The information you provide to us is accurate and complete.
    You will use our website only for lawful purposes.
    If you are purchasing on behalf of another person or organization, you confirm that you have authority to do so.
    3. PRODUCTS AND PRODUCT INFORMATION
    We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors and other product information displayed on our website are accurate.
    Because products may be photographed under different lighting conditions and viewed on different screens, actual colors may vary slightly from their appearance on your device.
    Minor variations in handcrafted or naturally produced materials may occur and are not necessarily considered defects.
    We reserve the right to correct product descriptions, pricing, availability or other information if an error is discovered.
    4. PRICES AND CURRENCY
    Product prices are displayed on our website in the applicable currency shown to you.
    Prices may change from time to time without prior notice. A price change will not affect an order that has already been accepted and confirmed.
    Applicable taxes, duties and shipping charges will be displayed or handled according to the applicable checkout and shipping arrangements.
    5. ORDERS
    Placing an order constitutes an offer to purchase the selected products.
    After you place an order, you will receive an order confirmation acknowledging that we have received your order.
    An order confirmation does not necessarily mean that the order has been finally accepted.
    We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:
    Product availability
    Pricing or product-information errors
    Suspected fraudulent or unauthorized activity
    Incorrect customer information
    Shipping restrictions
    Technical errors
    Circumstances beyond our reasonable control
    If we cancel an order after payment has been received, we will arrange an appropriate refund.
    6. PAYMENT
    Payment must be completed using an available payment method displayed at checkout.
    Payments may currently be processed through PayGlocal and other payment providers that may be introduced in the future.
    By submitting payment information, you confirm that you are authorized to use the selected payment method.
    Payment providers may have their own terms and privacy policies governing payment processing.
    7. PRODUCT AVAILABILITY
    We make reasonable efforts to maintain accurate inventory information.
    However, availability may change without notice.
    If a product becomes unavailable after you place an order, we will contact you and provide an appropriate resolution, which may include cancellation and refund of the unavailable item.
    8. SHIPPING AND DELIVERY
    Orders are shipped according to our current Shipping & Delivery Policy.
    Delivery timeframes, shipping methods, tracking information, international delivery and duties/taxes are governed by that policy.
    Our Shipping & Delivery Policy forms part of these Terms of Service.
    9. RETURNS, EXCHANGES AND REFUNDS
    Returns, exchanges and refunds are governed by our Return & Refund Policy.
    By purchasing from The Dorian Nocturne, you agree to follow the applicable return procedures and eligibility requirements described in that policy.
    10. CUSTOMER ACCOUNTS
    If you create an account, you are responsible for providing accurate information and maintaining the security of your account.
    You must notify us if you believe your account has been accessed without authorization.
    We reserve the right to suspend or terminate accounts where necessary to protect our store, customers or services.
    11. WEBSITE USE
    You agree not to use our website:
    For unlawful purposes
    To commit fraud
    To interfere with website security or functionality
    To attempt unauthorized access to our systems
    To introduce malicious code or harmful software
    To collect information about other customers without authorization
    To reproduce or exploit our website or content without permission
    We may restrict or terminate access to the website where necessary to protect our services or users.
    12. INTELLECTUAL PROPERTY
    All content on this website, including but not limited to:
    Brand name
    Logos
    Product names
    Photography
    Videos
    Graphics
    Designs
    Written content
    Product descriptions
    Website design
    Visual elements
    is owned by or licensed to The Dorian Nocturne unless otherwise stated.
    You may not reproduce, modify, distribute, publish, sell, license or commercially exploit our content without prior written permission.
    13. USER-SUBMITTED CONTENT
    If you voluntarily submit content to us, including reviews, photographs, feedback or other material, you represent that you have the right to provide that content.
    You must not submit content that is unlawful, misleading, defamatory, abusive or infringes another person's rights.
    Where applicable, you grant us permission to use submitted content for legitimate business and promotional purposes, subject to applicable law.
    14. THIRD-PARTY SERVICES
    Our store may use third-party services to provide payment processing, shipping, analytics, advertising, customer accounts, communications and other functionality.
    Third-party services may have their own terms and privacy policies.
    We are not responsible for services or websites operated independently by third parties, except to the extent required by applicable law.
    15. WEBSITE AVAILABILITY
    We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
    The website may occasionally be unavailable because of:
    Maintenance
    Technical problems
    Security incidents
    Service-provider outages
    Updates
    Events outside our reasonable control
    16. ERRORS AND CORRECTIONS
    We reserve the right to correct errors or inaccuracies on our website, including errors relating to product descriptions, pricing, availability and other information.
    If an obvious pricing or product-information error affects an order that has not yet been fulfilled, we may contact you regarding the error and provide an appropriate resolution.
    17. LIMITATION OF LIABILITY
    To the maximum extent permitted by applicable law, The Dorian Nocturne will not be responsible for indirect, incidental, special or consequential losses arising from your use of our website or products.
    Nothing in these Terms limits or excludes any liability that cannot legally be limited or excluded under applicable law.
    Your statutory consumer rights are not affected by these Terms.
    18. INDEMNIFICATION
    To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website, violation of these Terms or infringement of another person's rights.
    19. GOVERNING LAW
    These Terms will be governed by the laws applicable to The Dorian Nocturne and the jurisdiction in which our business is legally established, except where mandatory consumer-protection laws in your country provide otherwise.
    Nothing in these Terms is intended to remove or restrict mandatory consumer rights that apply to you under the laws of your country or region.
    20. CHANGES TO THESE TERMS
    We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or legal requirements.
    When changes are made, we will update the "Last updated" date at the beginning of these Terms.
    Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
    21. CONTACT US
    If you have questions regarding these Terms of Service, please contact us:
    The Dorian Nocturne
    Email: support@thedoriannocturne.com
    Please include relevant information about your inquiry so that we can assist you efficiently.